One of the most comprehensive post-Covid-19 surveys of learning and development experts.

This study examines how businesses are adapting their people development programmes in response to a seismic shift to remote working, coupled with continued uncertainty.

It assesses whether new technology in people development is a positive way to manage uncertainty, or a reluctant response to restrictions imposed by the pandemic.

Findings provide a useful measure of the level of uncertainty from an HR perspective – and insights into how companies are responding to a sense of insecurity through people management and technology.

Key Learnings:

• Mismatch between high expectations of commercial growth and a low likelihood of business stability.
• Focus on upskilling existing staff; with much of 2021 having been about helping adapt to and adopt new methods and technologies.
• The survey confirmed that managing uncertainty requires a set of behavioural skills more than teachable technical capability.